* Emailing us at firstname.lastname@example.org
CONDITIONS FOR CANCELLATION
- Cancellations on order placed are allowed only before order is shipped from V-Create Store’s warehouse, we will accept the cancellation with deduction of Payment Gateway processing and service fee of 10% on the paid value for the transaction. For more details please contact our customer care to assist with you the same.
- If the product has not been used, tampered, damaged you can place a return request for same within 24 hours of delivery.
- Refund if applicable, will be made via same payment method you used to make the purchase & will reflect in your account in 7-10 working days.
In case, You have used your wallet credits to make a purchase, Then your used wallet credits will be reimbursed to your wallet.
Certain instances in which returns cannot be accepted
- The product is damaged due to misuse
- The product being incidentally damaged due to non-reporting of an instance of the previous malfunctioning
- Any sort of damage or defect which is not warranted by the manufacturer
- Any product which is not returned with all the original packaging and all the accessories inclusive of box & packaging from manufacturer’s side, if any, and each and every item originally included with the product(s) delivered.